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Dear Sir/Madam,
Marsbet Turkey blocked my affiliate account because of i was sent an e-mail to Curacao . I said that to Marsbet.com and they blocked my account. I took 381 customer and my March commission was 1740 Euro. But they did not send to my Marsbet game account and they closed my game account too. Affiliates general rules says that if marsbet to terminate the contract, marsbet will pay commission for 6 months. They did not pay my commission. Please help me. Marsbet does an injustice. I can not get deserved commission. Please check my account and please help me get my money.
I will apply Interactive Gaming Council, Curacao Gaming Control Board and Betconstruct.
Their web site is www.marsbet.com
i opened a web site via this situtation i will use social media to spread : www.marsbethakkimiverdimi.tk (there are many screen shots about my account)
My affiliate and game account name is: [EDIT]
My affiliate id: [EDIT]
Their license information is:
This website is operating under the license held by Alpha Entertainment B.V registration number 129958 and registered adres is New Haven office Center Emancipatie Boulevard 31 P.O. Box 6052 Dutch Caribbean regulated by the Government of th Netherlands Antilles ( Curaçao)
Best Regards..
Unresolved - The operator and affiliate are engaged in ongoing legal action against each other and as such there's nothing we can do to assist in this matter.
There are several observations we would make regarding this matter.
Firstly, the operator has been non-cooperative on even the most basic level to this complaint. As such we see no reason that they would be cooperative with any future player/affiliate complaint and their reviews will reflect this.
Secondly, the operator has threatened to take legal action against this site. This threat is entirely unprofessional and without any legal grounds. In our opinion this was nothing short of an attempt to bully us into dropping the issue and again will be reflected in the reviews of this operator.
Finally, during our background research on this issue we identified several properties that appear to be owned by the same group:
- MARSbet
- AVONbet
- ADOBEt
Each of these names includes a well known international trademark and may potentially infringe on those trademarks. As such we will be making efforts to alert to the trademark holders to these sites to allow their legal departments to decide whether or not to take action.
ThePOGG
Hi tiyatro – welcome to POGGWebmasters.com!
Firstly, my apologies in the delays in reviewing this complaint. As this is a new system there are a few bugs that still need to be worked out. Apparently one of the bugs is the alerts to site admin that should be getting sent when a complaint gets submitted aren’t.
If you could forward on any correspondence you’ve had with Marsbet Affiliates I’ll review it and their terms and look to contact the program.
All the best,
ThePOGG
I was an affiliate for Marsbet / Alpha Entertainments B.V. I have 382 customers to play on Marsbet. Firstly, our commission agreement was if marsbet earn up 5000 Turkish Liras they will give %35 commission to me. But they did not. Therefore, i sent an e-mail to Curacao gaming control. And, i said that this sitution to Marsbet. After, Marsbet blocked my affiliate account and they captured my March commission (1740 Euro) and my all bringing customers.
I sent many e-mail to Marsbet but they did not answer me. I sent some e mail to Alpha Entertainments e-management adress ( emanagement-group.com/contact-e_management-curacao.html ) But they did not answer me.
According to Marsbet affiliates general rules says that if marsbet to terminate the contract, marsbet will pay commission for 6 months. ( marsbetaffiliates.com/page/termsCondition )
“b) The Affiliate shall be entitled to receive the Commission for each New Depositor for a lifetime value from the date of the first deposit made by the New Depositors, except in the event of a termination of the Agreement. In the event of termination, the payment of the Commission shall end after a period of 6 months following the date of the Agreement’s effective termination.”
However, they did not. I sent first e-mail at 5th April 2016 to Marsbet, they close my gaming account too.
I think Curacao Gaming Control Board was not working because they did not any answer to me.
I have screen shots for my account, i will sent to you. Marsbet who licensed by Alpha Entertainment B.V swindle me. I live in Turkey. I need your help, i promise if Marsbet will pay my commission i will pay to you %50. Fraudsters do not go unpunished.
I wrote some forums in the whole world. According to Marsbet’s website, Alpha Entertainment B.V’s registration number 129958 and registered adres is New Haven Office Center Emancipatie Boulevard 31 P.O Box 6052 Curacao Dutch Carribean regulated by the Geronment of the Netherlands Antilles.
My affiliate account name is: [EDIT]
My gaming account name is: [EDIT]
Please help me. They are doing illegal things. And nobody checks them.
Best Regards
Hi tiyatro,
If we can help get you’re money back you’re free to keep all of it. While we appreciate the offer of a cut this service is and will always be free to affiliates to use.
I’ll try and contact Marsbet and see what we get back.
All the best,
ThePOGG
Dear Sir,
Thank you very much for your interest. I am waiting for your good news.
King Regards.
Dear Sir,
Is there any news for me? March and April commission is 1740 + 1500 Euro. Please help me.
Best regards.
Hi tiyatro,
Unfortunately the information we’ve managed to get about this case is very limited. While we have had a response it only said the following:
Hi,
We are not giving affiliates anymore.
Regards,
I take the above to mean that they have closed their affiliate program. I have pointed out that they are contractually obliged to pay affiliates for 6 months following the termination of the affiliate agreement but so far have received no response. I’ll keep trying for the time being.
ThePOGG
Hi tiyatro,
I’ve had another response from Marsbet. I’m not at all happy with the response we received however part of what they have stated is that they are already taking legal action against you. The question I have to ask is are you aware of any legal proceedings/have you been contacted by their legal representatives?
Thanks,
ThePOGG
Dear Sir,
I think we go to court for next week. I have a lawyer from Curacao. We are waiting their lawyers answer. We will sue if the negative. They are guilty. They stole my commission. They did not apply their online contract. Only my lawyer talked their legal representatives.
Dear Sir,
I called Ministry of Justice Curacao on Friday. They gave me an e-mail to file a compliant. If i works, i will share it.
Regards.
Hi tiyatro,
Firstly apologies for the delayed response – I had to take last week off at short notice due to unexpected personal issues.
I’m afraid to say that if there’s ongoing legal action between yourself and the operator there’s nothing we can do to help. A higher authority (the courts) have been engaged and it would be inappropriate for the operator to discuss the issue with us.
Regarding the operator’s response to us, you can see this below:
- Affiliates can not threat and swear the website.
- He got much more amount from currency rate errors of betconstruct.
- We took a legal action to that affiliate. If you continue sending mails because of this affiliate customer, then we should add you on this case.
While we would be interested to hear the outcome of this case we can’t do anything further to help you.
Sorry,
ThePOGG
