Refilliates Affiliate Program Review

Refilliates Affiliates Refilliates represent one of the biggest group of Rival operators. Submit a complaint Terms Monitored Join Program

Earnings & Commisions

Revenue Share 25-35%
CPA REQUEST
NCO NO

Brands

CashOLot CasinoGibson CasinoRicardo's Casino

Sahara Sands CasinoTropica Casino

Associated Programs

Coin Gaming Partners AffiliatesDendera Affiliates

Complaint History

There are no complaints registered at this time.

Earning Information

Net Revenue Revenue Share %
$1-$5000 25%
$5001-$15000 30%
$15001+ 35%

Revenue Calculation Formula

Net Revenue = the sum total of all of a Real New Player’s bets while playing at the casino, less the winnings of the Real New Player, less any credits, bonus or promotional amounts given to the Real New Player, less any chargebacks (including amounts paid as a result of credit card abuse or fraud, or paid to a Real New Player by The Casino to settle a claim involving the allegation of credit card or other abuse or fraud) or any uncollectable revenue attributable to Real New Player

CPA – Available on request.

Affiliates should be aware of the following terms:

“11.6.1 CPA Commission of $250 and lower requires a minimum deposit/s of $50 by the player before the Affiliate will earn CPA from the player. These deposits can be made up over accumulative deposits.
11.6.2 CPA Commission higher than $250, requires a minimum deposit/s of $75 by the player before the Affiliate will earn CPA from the player. These deposits can be made up over accumulative deposits.
11.6.3 CPA Commission above $250 will be paid over a 2 month period to allow the casino time to assess the quality of the traffic.
11.6.4 An affiliate can only earn CPA once per player across all 5 brands. IE: Should the player deposit and play at all 5 brands, CPA will only be paid once for that particular player.”

Negative Carry Over – No. Fraud and charge back expenses will be carried forward and offset against future revenue.

Minimum Payment – $1000 for Bank Transfer.

Payment Date – Within the first 15 days of the month.

Payment Methods – NETeller, Skrill, EcoCard, Bank Transfer

Sub Affiliate Commission – None.

Terms and Conditions

Minimum Activity Quota – No.

High Roller Policy – None.

How long does player revenue last? – Revenue for referred players is paid for the lifetime of the player’s activity.

Are earnings from different products bundled – Not Applicable.

Are earnings from different brands bundled – Yes.

Tracking Cookies Duration – No information listed.

Tracking Cookies Overwritten – No information listed.

General Information

Verticals – Casino

Contact Details

Email – affiliates@refilliates.com

Email – service-clients@refilliates.net

Skype – duwayne.cowney

Skype – refilliates.fr

Country Restrictions for Players – Afghanistan, Azerbaijan, Canada, Cayman Islands, Estonia, Guam, Hungary, Netherlands, Netherlands Antilles, Poland, South Africa, Singapore and United Kingdom

Country Restrictions for Affiliates – None

Languages Available for players – English, French

Regulators

The Refilliate properties do not list any licensing information.

Software providers used – Rival

Program Reputation

Player Issues – The Refilliate group appear to generate fewer player complaints than the standard Rival casino operator and do appear to be more responsive to the complaints that do arise than their peers.

However in one VERY concerning incident a Tropica casino representative dealt with a player complaint in an extremely hostile manner, even going so far as to threaten to publish the players personal information. While this player may or may not have been engaged in fraud, the tone of response was of an entirely unprofessional nature and the threats made would have breached privacy laws. In short this episode is completely unacceptable.

For references see – http://thepogg.com/appendix-casino-reviews/#Reffiliate_Group.

Affiliate Issues – We are aware of no unresolved affiliate issues at any major affiliate portals.

Conclusion

The Refilliates program is a difficult issue for us. The vast majority of Rival programs hold Blacklisted status with POGGWebmasters and for good reason. The handling of the dispute detailed above has resulted in Blacklisting on ThePOGG for all the Refilliate properties. The only thing that makes us reluctant to Blacklist Refilliates is there unusual willingness to cooperate in the management of player complaints and the hope that the behaviour displayed in the dispute detailed above was a one off that will never reoccur.

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