Fortune Affiliate Program Review

Fortune Affiliates are part of the extended Fortune Lounge group.

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Terms Monitored

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Earnings & Commisions

Revenue Share

CPA N/A

NCO N/A

Brands

Associated Programs

Complaint History

There are no complaints registered at this time.

Earning Information

Casino, Casual Gaming, Bingo and Poker

NDPs	Revenue Share %
1-9	25%
10-39	30%
40-99	35%
100+	40%

Affiliates should be aware of the following term:

“The Affiliate shall be entitled for Commission for new Player that has deposited within 90 calendar days as of the new Player’s registration date.”

Revenue Calculation Formula

Bingo/Poker

Net Revenue = Gross rake less Non-Cash Incentives less Progressive Contribution less Charge-backs less any Applicable Taxes

Casino/Casual

Net Revenue = Gross Gaming Revenue less Non-Cash Incentives less Progressive Contribution less Chargebacks less any Applicable Taxes

All Others

Net Revenue = Gross Win, less Progressive Contributions (progressive games only) less bonuses awarded less Non-Cash items less Fraud, less any fees and/or Applicable Taxes.

CPA – Available on request.

Affiliates should be aware of the following term:

“We do not pay for duplicate players i.e. a Player who already exists within The Fortune Lounge Group and/or is a registered player with any one of the sites within The Fortune Lounge Group, and is located in Our system. Such a Player will automatically be filtered out and consequently, the statistics we rely upon when paying for the campaign are the statistics found in Our Affiliate system.”

Negative Carry Over – No. Fraud and Charge Back fees will be carried forward and offset against future earnings.

Minimum Payment – Not defined.

Payment Date – By the first business day after the 20th of the month.

Payment Methods – Bank Transfer, EcoCard, eziPay, Neteller, Skrill (MoneyBookers).

Sub Affiliate Commission – 2%.

Terms and Conditions

Minimum Activity Quota – Yes, see below;

“If You become either Dormant or Inactive at any time during this Agreement, We reserve the right, in Our sole discretion, to either restructure, on an individual basis, the Commission calculation model applicable to Your account, including in respect of any Commissions due, or to terminate this Agreement. In this regard, you are urged to consult the Commission schedule for details of such restructured commissions on Dormancy or Inactivity.”

“Dormant” means, for a period of three months, acquiring no new active players;”

High Roller Policy – Yes, see below:

“Negative Commissionable revenue generated in any given month by any Players who We, in our sole discretion, determine to be “High Rollers” will be carried forward and offset against future commissionable revenue generated by Players referred by You until such negative commissionable revenue is cleared. The determination of the criteria to categorize a Player as “High Roller” shall be in our sole discretion, and Our sole responsibility in this regard shall be to advise you of the categorisation of any Players referred by you as the same by way of amendment to this Agreement. Current criteria for determining our High Roller policy are:

1. if in any given month a player generates negative commissionable revenue of at least €10,000, and the aggregate commissionable revenue in that month (for the casino) for that Affiliate is negative €2,000 or greater, then such Player shall be deemed to be a High Roller;

2. if both of the above criteria are met (7.1.4.1.) then the negative commissionable revenue generated by the High Roller will be carried forward and offset against future commissionable revenue generated by that High Roller;

3. the negative balance carried forward cannot be set-off against other players’ positive commissionable revenue;

4. the negative balance carried forward cannot be greater than the total aggregate negative commissionable revenue for the affiliate, for that month;

5. if there is more than one High Roller, the negative balance carried forward will be split proportionally between them;

6. The negative balance of a High Roller will be reduced by future positive commissionable revenue that they generate in subsequent months. A negative balance will not be increased by future negative commissionable revenue unless the High Roller meets the qualifying criteria stipulated in 7.1.4.1 above, in subsequent months;”

How long does player revenue last? – Revenue for referred players is paid for the lifetime of the player’s activity.

Are earnings from different products bundled – Yes.

Are earnings from different brands bundled – Yes.

Tracking Cookies Duration – No information listed.

Tracking Cookies Overwritten – No information listed.

General Information

Verticals – Casino, Live Casino

Contact Details

Email – newaffiliate@fortuneaffiliates.com

Email – support@fortuneaffiliates.com

Email – manager@fortuneaffiliates.com

Email – complaints@fortuneaffiliates.com

Phone – USA/Canada 1-866-902-0501 FREE

Phone – UK 080-823-86056

Phone – Spain 800-300-088

Phone – Italy 800-986-543

Phone -Japan 0800-222-0391 FREE

Phone – France 080-510-8216

Phone – Germany 0-800-000-5142

Phone – Austria 800-005-083

Phone – Switzerland 800-688-580

Country Restrictions for Players – Afghanistan, American Samoa, Belgium, Denmark, France, France Metropolitan, French Guiana, French Polynesia, Hungary, Iran, Iraq, Israel, Italy, Mayotte, Palau, Portugal, Reunion, Saint Barthelemy, Saint Martin, Saint Pierre and Miquelon, South Africa, Spain, United States, United States Minor Outlying Islands, United Kingdom, USA, Wallis and Futuna

Country Restrictions for Affiliates – None

Languages Available for players – English, French, German, Greek, Italian, Portuguese, Spanish

Regulators

Malta Gaming Authority

Software providers used – Microgaming

Program Reputation

Player Issues – The Fortune Affiliates properties have been inconsistent in their response to player complaints across a variety of 3rd party dispute mediation portals. This is a large group with a large player base and the proportion of complaints is small and generally appear to be related to potential multi-accounting issues.

This lack of transparency when it comes to complaints is still concerning.

For references see – http://thepogg.com/appendix-casino-reviews/#Fortune_Lounge_Group.

Affiliate Issues – In late 2014 an affiliate was found to be engaged in large scale hacking of WordPress sites. They were using security loopholes to access the sites then uploading a page of casino reviews. All affiliate programs have clear terms and conditions prohibiting this type of marketing. While some affiliate programs managed to shut this affiliate down quickly and stopped appearing on the hacked sites quickly, other programs either failed to stop the affiliate from opening new accounts or simply didn’t shut down the original accounts.

Some of the brands being operated by the extended Fortune Lounge group continued to appear on these sites for many months after they were made aware of this issue.

For references see – http://thepogg.com/appendix-casino-reviews/#Fortune_Lounge_Group.

Conclusion

While the properties represented by Fortune Affiliates have notable enough player issues that ThePOGG.com is not prepared to recommend them to players, we would not overtly criticise other affiliates for doing so based on player issues.

Overall the affiliate terms offered by Fortune Affiliates are not good, with a very vague Minimum Activity Quota that no affiliate should find acceptable.

What is more of a concern is that properties within the extended FortuneLounge group have been ineffective in preventing their brands appearing on hacked affiliate sites when other reputable operators have coped. This suggests that this group have either chosen to work with groups engaged in illegal activity or have ineffective preventative security procedures. This has angered many in the affiliate community and as such all FortuneLounge related programs hold Not Recommended status.

This affiliate program is not recommended, click to pick one from our recommended list

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