Commission Lounge Program Review
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Commission Lounge are the affiliate program that represent a group of operators associated witht he Betsson group. |
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Commission Lounge are unresponsive to player complaints and very negative affiliate terms and conditions. As such we recommend affiliates choose an alternative partner to work with. Close
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Earnings & Commisions
Brands
Associated Programs
Complaint History
There are no complaints registered at this time. |
Earning Information
CasinoMaxi and Casino Metropol
Net Revenue | Revenue Share % |
€0-€10000 | 30% |
€10001-€20000 | 35% |
€20001-€30000 | 40% |
€30001-€50000 | 45% |
€50001+ | 50% |
Bets10 – Casino, Poker (excluding Realm Euro Tables powered by Entraction), Exchange, Sports Book, Bingo, Turkish poker and Games
Net Revenue | Revenue Share % |
€0-€10000 | 25% |
€10001-€20000 | 30% |
€20001-€30000 | 35% |
€30001-€50000 | 40% |
€50001+ | 45% |
Revenue Calculation Formula
Net Revenue = Gross Revenue for the same period of time less licence fees, betting and gaming taxes, payment costs, bonuses and/or loyalty bonuses, jackpot contribution, rakebacks given to the Referred Players and chargebacks/refunds.
CPA – Available on request.
Negative Carry Over – Yes, negative balances will be carried forward and offset against future revenue. See below:
“If the account is in a negative position (e.g. because customer winnings have exceeded customer losses) the negative position will be carried over into the following month(s). ”
Minimum Payment – Not defined.
Payment Date – Within the first 20 days of the month
Payment Methods – NETeller, Skrill (Moneybookers), EcoPayz, and Bank Wire
Sub Affiliate Commission – 10%
Affiliates should be aware of the following term:
“3.9. The Referral Company is allowed to introduce sub-affiliates, provided that sub-affiliates introduced by the Referral Company shall not be allowed to introduce further sub-affiliates. It shall be the sole responsibility of the Referral Company to ensure that sub-affiliates are aware and agree with this condition and with all other conditions relevant and applicable to sub-affiliates. The Referral Company hereby undertakes to fully inform and keep informed all sub-affiliates it introduces about all relevant details in relation to the operation of this Agreement.”
Terms and Conditions
Minimum Activity Quota – Yes, see below;
“6.4. CL reserves the right to terminate this Agreement by a notice in writing (an email being sufficient) if the Referral Company does not actively promote the Participating Sites. Not actively promoting the Participating Sites shall be deemed a material breach of this Agreement. For the avoidance of doubt, the Referral Company shall be deemed to be ‘not actively promoting’ the Participating Sites if the Referral Company fails to get at least 5 new Referred Players within in any three consecutive months’ period.”
While we would usually view the above term as reasonable as long as not implemented in a fashion that is not simply covering “maintaining the account and the payout procedure”, Affiliate Lounge appear to have widely enforced this term to terminated low turnover accounts, but accounts that it seems likely are still exceeding the levels required to maintain the account.
High Roller Policy – None.
How long does player revenue last? – 2 years, see below:
“5.12. The Referral Commission shall be payable to Referral Company for a period of 24 months only from the date which each customer has registered. No lifetime Referral Commission shall be paid by Commission Lounge to The Referral Company.”
Are earnings from different products bundled – Yes.
Are earnings from different brands bundled – No. Revenue earned on one brand will not be offset against negative balances with another.
Tracking Cookies Duration – No information listed.
Tracking Cookies Overwritten – No information listed.
General Information
Verticals – Casino, Live Casino, Poker, Sportsbook
Contact Details
Email – support@commissionlounge.com
Email – info@commissionlounge.com
Address – Great White Experts B.V., at 31 Emancipatie Boulevard, Curacao, Dutch Antilles
Country Restrictions for Players – UK, Italy, Spain, France, Belgium, Sweden, Malaysia, Hong Kong or the U.S. or U.S. dependencies
Country Restrictions for Affiliates – None
Languages Available for players – English, German, Spanish, Turkish
Regulators
Software providers used – Elk Studios, Microgaming, Net Entertainment
Program Reputation
Player Issues – The Commission Lounge properties have been consistently non-responsive to player complaints at various mediation portals.
For references see – http://thepogg.com/casino-review/casino-reviews-appendix/#Commission_Lounge_Group.
Affiliate Issues – We are aware of no unresolved affiliate issues at any major affiliate portals.
Notes
Affiliates should be aware of the following term:
“9.7. Handling of negative publicity. Upon notice of any negative publicity concerning the Referral Company, or the Referral Company’s owner(s), which CL management believes can damage the reputation of CL, the Realm Group Companies and its brands, CL has the right to terminate the Agreement immediately.”
This term means that the affiliate can never publish anything negative about Commission Lounge or the brands they represent, regardless of the statement being true, without risking the loss of revenue on their historic referrals.
Conclusion
There really aren’t many good things to say about Commission Lounge. They’re non-responsive to player complaints, stop paying revenue 2 years after referral, have a Minimum Activity Quota and a term gagging affiliates from ever saying anything negative under threat of loss of historic revenue. Needless to say, this is not a program we’d recommend working with.
This affiliate program is not recommended, click to pick one from our recommended list
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